Privacy Policy

When you visit the Official Seeana® Website (www.seeanaeyewear.com), you are likely to be asked to provide some personal data (name and/or surname, email address, telephone number, etc.). That information allows us to manage the business, to provide services to customers and to communicate offers about possible new services that may be of interest to you.

You may voluntarily disclose personal information. If you do not wish to disclose your personal information, please do not provide it on this website.

RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA.

RESPONSIBLE IDENTITY: IOA - OPTICO INSTITUTE OF AVEIRO LDA
COMMERCIAL NAME: Seeana®
NIF: 503284459
ADDRESS: Dr Lourenço Peixinho Avenue 97a, 3800-165 Aveiro
EMAIL: geral@seeanaeyewear.com
CONTACTS: https://seeanaeyewear.com/en/contacts

ACTIVITY
> Optometry: Optometry service equipped with state-of-the-art technologies.
> Contactology: Adaptation of contact lenses.
> Laboratory: Cutting of ophthalmic lenses, assembly and repair of eyeglasses.
> Aesthetic and technical advice: Team prepared for technical and aesthetic advice.

In the processing of your personal data, we will apply the following principles that meet the requirements of the new European data protection regulation (GDPR):

PRINCIPLE OF LEGALITY, LOYALTY AND TRANSPARENCY:
We will always ask for your consent to the processing of your personal data for one or more specific purposes that we will inform you beforehand and with absolute transparency.

PRINCIPLE OF DATA MINIMIZATION:
We will only request data strictly necessary in relation to the purposes for which we need them, which will be as little as possible.

PRINCIPLE OF THE LIMITATION OF THE CONSERVATION PERIOD:
The data will be kept for no longer than necessary for the purposes of the treatment, depending on the purpose.

PRINCIPLE OF INTEGRITY AND CONFIDENTIALITY:
Your data will be processed in a way that guarantees adequate personal data security and confidentiality.

HOW DO WE GET YOUR DATA?

For the purposes of the provisions of the General Data Protection Regulation mentioned above, the personal data that you send us through the forms on the website will receive the data treatment of "Users."

For the treatment of the data of our users, we implement all the technical and organizational security measures established in the current legislation.

The personal data we process at Seeana® comes from the following:

- Contact Form.
- Request for Consultation Form.
- Shares on Social Media through the Website.

PRINCIPLES THAT WE WILL APPLY TO YOUR PERSONAL INFORMATION

We take your privacy very seriously and will only use your personal information to answer any questions you may have, to requests for quotations and/or inquiries, and to provide the services requested by you to our Seeana® brand.

The website may contain links to web pages operated and maintained by third parties, over which Seeana® has no control. Any information you provide to third-party web pages will be governed by the privacy policy conditions of such pages. We encourage you to investigate and question before disclosing any information to the operators of the third-party web pages. We have no responsibility or obligation to respond to the content, actions or policies of third-party websites. The inclusion of third-party web pages on our site in no way constitutes an endorsement of the content, actions or policies of such pages.

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US YOUR DATA?

In accordance with the European laws and the General Data Protection Regulation (GDPR), you are protected by numerous rights with respect to the personal data we maintain about you, including:

RIGHT TO CONFIRMATION
- You have the right to know if we have personal data concerning you.

RIGHT OF ACCESS
- You have the right to view and obtain a copy of any personal data we have related to you.

RIGHT OF RETIFICATION
- You have the right to correct any inaccuracies in the personal data that we maintain related to you.

RIGHT TO DELETE
- You have the right to have your personal data removed from our systems.

If you wish to exercise any of these rights, please contact us through the contact page of this website.

LEGITIMATION FOR THE PROCESSING OF YOUR DATA.

The legal basis for the processing of your data is consent.

The user declares to have been informed of the protection of personal data conditions, accepting and consenting to their treatment by IOA - INSTITUTO OPTICO DE AVEIRO LDA (Seeana®) in the manner and for the purposes indicated in this privacy policy.

To contact or make comments on this website, consent is required regarding this privacy policy.

CATEGORY OF DATA.

WHAT TYPES OF DATA WE TREAT?

The data we collect depend on the service or product that you request from us and how you contact us.

- When you are not our customer but make a specific request or ask for information about a product or service, we collect the necessary data to answer to your request, which will usually be your name and email.

- We process health-related data whenever necessary to provide a service related to your eye health.

How long will I keep your data?
The personal data provided will be preserved:
> Until the exclusion is requested by the interested party.

WHAT RECEIVERS WILL I COMMUNICATE YOUR DATA?

Many tools we use to manage your data are outsourced from third-parties.

The websites by which the Official Seeana® Website (www.seeanaeyewear.com) is managed in terms of hosting, web security, SEO, and the processing of data that may be retained by the forms, are the sole responsibility of the following websites:

> WEBFLOW (https://webflow.com/legal/eu-privacy-policy) – WEBSITES/HOSTING/CMS.
> CLOUDFLARE (https://www.cloudflare.com/privacypolicy/) – SECURITY / DNS / PERFORMANCE.
> MAILCHIMP (https://mailchimp.com/legal/privacy/) – NEWSLETTERS.
> G SUITE BY GOOGLE CLOUD (https://policies.google.com/privacy?hl=pt-PT) – EMAIL/APPS.
> GOOGLE ANALYTICS (https://policies.google.com/privacy?hl=pt-PT) – SITE ANALYSIS.
> FACEBOOK (https://www.facebook.com/about/privacy/) – SOCIAL COMMUNICATION.
> COOKIEHUB (https://www.cookiehub.com/about-cookies) – SCRIPT OF COOKIES AND PRIVACY.

We strongly suggest that you carefully read all the Privacy Policies of the websites above.

DATA SECURITY.

This website includes an SSL certificate, a security protocol that makes your data travel in an integrated and secure way, which means that the data transmission between a server and the web user is fully encrypted.

ACCURACY AND VERACITY OF THE DATA.

As a user, you are solely responsible for the accuracy of the data sent to www.seeanaeyewear.com, exonerating IOA - INSTITUTO OPTICO DE AVEIRO LDA (Seeana®) from any liability in this regard.

The users guarantee and respond, in any case, by the accuracy, validity and authenticity of the personal data provided, and undertake to keep them updated. The user agrees to provide complete and correct information in the contact form, in the subscription of the newsletter and/or in the request form for the appointments.

NAVIGATION

By browsing through www.seeanaeyewear.com, you can collect non-identifiable data, which may include IP addresses, geographic location (approximately), a record of how services and websites are used, and other data that cannot be used for identifying the user. Among the non-identifiable data are also those related to your browsing habits through third-party services. This site uses the following third-party analytics services:

> Google Analytics.
We use Google Analytics to receive information about how our website is used, how and which countries our visitors are browsing, and which pages are the most popular. The data collected is anonymous and cannot be used to identify individual users.

You may block the gathering of data generated by cookies and data related to your use of the website (including your IP address) to Google, as well as the processing of such data by Google, by downloading and installing a browser plug-in available on the following link: (https://tools.google.com/dlpage/gaoptout).

> Google Maps and Google Fonts.
When you use our website, some data, including your IP address, will be transferred and stored on the Google servers in the USA. These data are used solely to provide the service and are not associated with any other data that Google may have about you. The use of the Google Maps API and the Google Fonts API, as well as the transfer and processing of relevant data, are managed by the data protection policy of Google Inc.:  http://www.google.com/policies/privacy/.

> Cookie script.
When you click "OK" on our pop-up cookie consent banner, a cookie named "cookiescriptaccept" is set so that you are not prompted to reconfirm your acceptance for a certain period.

We do not use cookies to collect personal data, such as names or email addresses.

COOKIES

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and set most browsers to prevent them from being placed. If you do so, however, you may need to manually adjust some preferences each time you visit a website, and some services and features may not work.

WHAT ARE AND HOW DOES IT WORK?

Cookies are small text files sent to your computer or mobile device through your browser, which stores them in a file folder. Each stored cookie is unique and contains anonymous information consisting of an identifier, the webpage name and an alphanumeric code. Cookies collect generic information related to users' preferences, for example, how they use the Seeana® webpage or the area of the country from where they do it, etc., allowing the system to recall features or navigation preferences from previous sessions. Whenever you revisit the webpage, your browser reads the cookie and forwards the information back to Seeana®. These cookies are not invasive or harmful and do not contain personal information. If your internet browser is set to accept cookies when you visit the Seeana® webpage, it is considered that you are accepting the cookie policy.

WHY DO WE USE COOKIES?

Seeana® uses cookies to provide the user with a more enjoyable experience.

COOKIES HAVE SEVERAL BASIC FUNCTIONS

These cookies are essential for the performance of the webpage and are fundamental to give you an experience without errors, since they allow you to navigate without interruptions.

IMPROVEMENT

These cookies allow us to monitor the performance of the webpage, analyzing how users use it. Seeana® can quickly identify and correct any problem, continuously providing a high-quality experience and a personalized offer. These cookies never collect personal information since they are used only for a statistical analysis purpose.

CUSTOMIZATION

These cookies help make our content as personalized and attractive as possible to the user. Based on your use of the page, Seeana® uses these cookies to identify your preferences and highlight articles or services that we think may be of interest to you.

SEGMENTATION

Targeting cookies allow the user to share preferences on social media, such as Facebook and Twitter. They can also send information to other web pages in order to customize the advertising that is displayed.

HOW CAN I MANAGE THE COOKIES?

At any time, the user can choose to receive notifications through their browser regarding the receiving of cookies, and restrict or even block cookies from entering its system. Most areas of this webpage work without cookies, however, its restriction or blocking may cause difficulties accessing some features or while receiving personalized information. If you delete cookies from your browser, you may need to reinstall those refused cookies. If you have difficulties, check the help menu of your browser to learn how to proceed. To know more about these technologies and how they work, see, for example, ALLABOUTCOOKIES.ORG.

CHANGES IN PRIVACY POLICY.

IOA - INSTITUTO OPTICO DE AVEIRO LDA reserve the right to modify this policy to adapt it, whenever necessary, to new legislation or jurisprudence, as well as to the practices of the sector. In these cases, Seeana® will announce on this webpage the changes made with reasonable anticipation for its implementation.

COMMERCIAL PRINCIPLES

The Official Seeana® Website (www.seeanaeyewear.com) does not engage in SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user.

Document updated on 27/04/2019.